Phase 1 · live now in Braamfontein

Your favourite spot.
On WhatsApp.
Ready when you get there.

No app to download. No delivery fee stacked on top of your food. Message the restaurant, pay right there in the chat, walk in and grab it hot.

Takes 10 seconds. We reply on WhatsApp — same place you'll order from.

PICKUP
READY
★ OR EATS ★
BRAAMFONTEIN PICKUP
ORDER#0847
VIAWHATSAPP
1× Bunny chowR65
1× Ginger beerR18
TOTALR83
✓ PAID VIA WHATSAPP
0%
Commission taken from restaurants
5
Founding restaurants onboarding now
2
Cities on the roadmap
1
Place you order from — WhatsApp
Where we're headed

This is Phase 1. Here's Phase 2.

We're telling you the whole plan up front, not just what's live today — because the restaurants and regulars who join now are the ones who'll shape what this becomes.

Phase 1 · Live

Order straight from the restaurant, on WhatsApp

Every OR Eats restaurant already runs on this today. You message them directly, see the menu, pay securely right there in the chat, and walk in to collect — no delivery, no commission stacked into your price.

→ RUNNING NOW · BRAAMFONTEIN

One app. Every OR Eats spot near you.

Browse every restaurant on the platform in one place, compare menus, order ahead from more than one spot at a time — then just walk in and collect. Same pickup-only model underneath, built from what Phase 1 teaches us.

→ BUILT FROM PHASE 1 DATA · TBC
Phase 1, in practice

Here's exactly what that looks like.

No account to create, nothing to install. This is the entire flow, exactly as a customer experiences it right now.

MK
Mama's Kitchen
via WhatsApp · Braamfontein
Hi! Can I see today's menu?
Of course 👋 Today: Bunny chow (R65), Boerewors roll (R45), Kota (R55), Ginger beer (R18). What would you like?
1x Bunny chow, 1x Ginger beer please
Great choice! That's R83 total. Tap below to pay securely →
💳 PAY R83 — SECURE PAYMENT
✓ Payment received. Order confirmed — ready for pickup in about 12 minutes 🍽️
Why we're doing it this way

Pickup-only isn't a limitation. It's the point.

01

No 25–30% cut

Delivery apps take a third of every order off the top. We don't — restaurants keep what they earn, and it doesn't get quietly added back onto your bill.

02

Food that's actually hot

No rider, no route, no soggy box on a backseat. You collect it the moment the kitchen says it's ready.

03

Real neighbourhood spots

Not chains built for delivery apps — the places locals already queue for, now easier to order from.

Where we are

Two cities. One pickup-only model.

Same WhatsApp ordering, same no-commission model — just at a different stage in each city.

Live · Phase 1

Braamfontein

Where it all started — dense, walkable, full of students and staff who already order everything on WhatsApp. Founding restaurants are onboarding here first.

Next city

Durban

Same pickup-only model, built for a coastal, tourist-heavy food scene. We'll bring Phase 1 here once Braamfontein has taught us what to fix first.

Before you ask

A few things people usually want to know.

Do I need to download an app?

Not for Phase 1 — everything happens in WhatsApp, which you already have. Phase 2 will add an app for browsing several restaurants at once, but ordering will still work the same way underneath.

Is this only pickup? What about delivery?

Yes, pickup only, on purpose — see "why we're doing it this way" above. If that ever changes, you'll hear it here first.

How do I actually pay?

Securely, right there inside the WhatsApp chat — no card details are shared with the restaurant directly.

Is my information kept private?

Your WhatsApp number is used to process your order and, if you've joined the waitlist, to let you know when Phase 2 lands near you. It isn't sold or shared.

I run a restaurant — what does it cost me?

Founding partners pay a flat monthly rate instead of a cut of every order — message us on WhatsApp below for current founding-partner pricing.

Get in early

Join the list. Tell us what you need.

Two minutes on WhatsApp — the same place you'll actually be ordering from.

For restaurants

I run a restaurant

Get set up on WhatsApp ordering. Founding partners get preferential rates and help shape what Phase 2 looks like.

Message us →
For everyone else

I just want good food

Get notified the moment a spot near you goes live on WhatsApp ordering, and be first onto Phase 2 when it lands.